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Ten U.S. states design public hiring marketplaces

By Rachel Noto posted 2 hours ago

  

by Bill Boorman DISCLOSURE: The views or comments shared by Bill Boorman within this headline reflect their own experience and opinion.

Ten U.S. states have begun designing the technology and procurement plans for publicly backed employment marketplaces combining verified candidate records, job-description generation and AI matching.

An Aug. 20 update from the Connecting Talent to Opportunity Challenge said the state teams were mapping existing systems, identifying gaps and developing common approaches to privacy, governance and data exchange. The proposed marketplaces cover job discovery, candidate identity, skills verification and applications. They could create a new public recruitment channel operating alongside established employment sites and employer technology.

The work forms part of the U.S. Department of Education’s $15 million Connecting Talent to Opportunity Challenge. Alabama, Arizona, Arkansas, Georgia, Hawaii, Massachusetts, Montana, South Carolina, Tennessee and West Virginia were selected as semifinalists on June 8. They are participating in a six-month development program involving technical assistance, other state teams and technology suppliers. States entered as either “Novice” applicants building a new marketplace or “Scaler” applicants developing an existing system.

Verified records enter applications

Each marketplace must integrate a credential registry, Learning and Employment Records and a skills-based job-description generator. The Education Department’s description of the program says job seekers will be able to assemble verified, portable resumes that contain skills acquired through education, employment, and training. Employers will describe jobs as competency statements that can be matched against these records. This information must be capable of moving between employer, education and credential systems through structured, open data.

The competition rules require finalists to demonstrate an application workflow. Job seekers must be able to receive credential requests, select and combine records, and return them to an employer or another requester for verification. Finalists will participate in a “plug fest” to show that employment records, credentials and competency information can move between different systems. The functionality takes the proposed marketplaces beyond training directories or conventional government employment sites.

Employers will not change overnight

Jason Tyszko, senior vice president at the U.S. Chamber of Commerce Foundation, told the workshop: “You have to go public-private if you’re going to win employers over and bring them in, and you need to interoperate with their workflows.” This positions private recruitment technology as part of the state systems rather than something employers must abandon to participate. Sarah Wyatt, partnerships manager at Credential Engine, said states should establish the credential registry before constructing the employment-site interface: “They built that registry first, and that’s what made everything downstream possible.”

External research indicates that assembling the credential infrastructure may be easier than creating a functioning two-sided marketplace. The Aspen Institute and Alvarez & Marsal interviewed more than 40 state officials, technology suppliers, non-profits and policy specialists. They found that previous marketplace projects had concentrated on collecting credentials and organizing candidate skills but paid less attention to generating employer demand. This could produce an “explosion of skills data and credentials” that employers cannot interpret or differentiate, the researchers said.

Alabama tests the model

Alabama Talent Triad provides the most developed test of the federal model. A July Apolitical case study found that it had enrolled more than 126,000 candidates and validated more than 228,000 credentials. Several Alabama schools have adopted it as their principal career-services system. The case study noted that as only a few groups of graduates had passed through the system, robust evidence of longer-term labor-market outcomes was not yet available.

A Walmart-supported study of 40 Alabama employers found that integration with systems such as Workday was “non-negotiable” for larger companies. Employers found the skills-based job-description generator presented a steep learning curve and was less intuitive than its designers had expected. Some were reluctant to verify skills gained at work because portable records could expose workforce strategies and make trained employees easier for competitors to recruit. Participants also wanted evidence of lower recruitment costs or faster hiring before changing established processes.

Employment sites face a new layer

Employment sites could supply job inventory, matching technology, employer workflow and integrations to state marketplaces. Open standards could also allow them to use verified credential and competency information that is difficult to establish from conventional resumes. The commercial risk is that publicly funded marketplaces control candidate identity, verified skills and recommendations, while established sites provide jobs and distribution. Employer adoption will determine whether the state systems become recruitment destinations or data infrastructure serving existing hiring channels.

Each semi-finalist is eligible for an initial $100,000, followed by up to $400,000 after the current phase and $1 million after implementation, subject to participation and scoring requirements. The potential $1.5 million per state is intended to validate and accelerate the model rather than finance every element of a statewide build. The states must turn public education and workforce data into employer participation and completed hires. Without enough jobs and repeat employer use, the result could be sophisticated credential infrastructure that is attached to marketplaces with insufficient demand.


About the AIM GroupStay informed on the latest trends shaping recruitment marketplaces. AIM Group provides in-depth news, analysis, and consulting to help marketplace companies, investors, and vendors navigate strategic and operational challenges.

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